Politique de remboursement

Due to the handmade nature of our items, we do not accept returns or exchanges.

However, your satisfaction is important to us. If your item arrives damaged or defective, please contact us within 7 days of delivery with photos as proof.

• Damaged items: We offer a full refund if your order arrives damaged.
• Defective items: We offer a store credit or replacement for items with manufacturing defects.

Each item is carefully crafted by hand, so slight variations are normal and part of what makes every piece unique.

If you have any questions or concerns, feel free to reach out — we're happy to help!